I forgot to pick up my BRP card when I was in London. What should I do and how can I get it so I can work?
Do you have your decision letter? It should have told you which post office your BRP was to be collected from, or if you were to collect it from your sponsor.
Your options if you were supposed to collect it in London and you're not currently in London would be (source):
- Travel back to the original collection location, pick it up.
- Find a local Post Office branch that offers "BRP collection service", arrange to have it sent there instead (involves a fee).
You're only supposed to nominate someone to collect for you if you have a disability or illness that prevents you going yourself.
If you aren't sure where you were supposed to pick up your BRP, you can report a collection problem: https://www.biometric-residence-permit.service.gov.uk/collection/where