I got to the point where I have paid the application fee, and passed the health check. Now I have been asked to submit all the documents again however when I try to attach document I get an error...

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I have already contacted them but it's been 4 days and no response, since I am proactive kind of person is there a way to work around this problem?

  • Are you applying for a tourist visa? Commented Jan 28, 2017 at 19:54
  • @JonathanReez Hi Jonathan, no Permanent working 189. Commented Jan 29, 2017 at 2:16

1 Answer 1


Yes there is!

You need to choose a file and then wait long enough (minutes) until file name changes from text to link, (it must be uploading in the background..).

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You then can click 'Add attachment' and it uploads document correctly.

Hope this helps someone, as it has caused me substantial amount of unnecessary frustration.

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