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My wife's settlement visa application was refused, but they gave the right to appeal. We have done this and sent the suggested supporting documents. However, it's now been 7 weeks and we have heard nothing from them.

How to track this? Is there a contact number we can call?

We don't live in the UK so it's not so easy.

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It can take up to 12 weeks for the visa section to send your appeal bundle to the Tribunal, another 6-8 weeks, or longer, for a hearing (either oral or on paper without an oral hearing). Note that the office hours are GMT (GMT+1 during British Summer Time from the last Sunday in March to the last Sunday in October).

Contact the tribunal if you have any questions about your appeal. The tribunal can’t give you legal advice.

First-tier Tribunal (Immigration and Asylum Chamber)
customer.service@hmcts.gsi.gov.uk
Telephone: 0300 123 1711
Monday to Friday, 8:30am to 5pm
Find out about call charges

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