I live in Japan. I have an alien card and Australian passport lists surname first then given names. Assuming you have two names at least listed, do all internationally acceptable ID list surname then given name? I ask because I had a problem with a bank who asked for given names then surname and then I had a problem because their system actually wanted the names to match my ID.
I think people are a little confused about this question- it the order of names on the document and that counts for their ID check not the whether they have my surname correct. If I filled their web form to complete my ID check I would have had to put my names in the wrong form fields. It is a pain to get the clerk to fix the mess as I had to- write out very carefully on forms and they still stuffed up some it so I had to some of it by mail.