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I am new to Switzerland (Suisse Romande, French speaking part) but I do hold a Swiss citizenship so I have to fill the same paper as all Swiss citizens.

Anyway I have to pay my health insurance (prime d'assurance maladie) but I have no idea how to do it, there are a few choices, I chose "bulletin de versement" thinking it would be easy but it seems that I cannot pay using only the 2 series of number they gave me.

I contacted the insurance saying I would like to pay by BVR (at La poste) or by payment card, they told me I can fill an empty BVR with the number they gave me with the bulletin de versement.

Anyone knows how to do it ? In this case can I pay with my card ? (last time I paid to La poste I could only pay in cash...)

Or better, anyone knows how I have to proceed to make a bank transfer or pay with a payment card ?

(keep in mind that the way to pay a bill is very different in Switzerland than in the rest of Europe so any answer from other European countries experience might no work here)

  • @jcaron I did not know that there was an expatriates SE, anyway I do only hold a French bank account in CHF, I do not think they offer this possibilty, I will contact them just to be sure. – stbr Aug 14 at 7:35
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    You will most definitely need a Swiss bank account if you live in Switzerland. Nearly everything is paid using the "bulletins", and those only work using Swiss bank accounts if you want to use e-banking. As stated in the answer below, you could also just go to the post office with the bulletin and pay in cash. Some providers will allow bank transfers, in which case you need to ask for BIC + IBAN, and they will need a reference to be sent with the payment. Note that Switzerland is part of SEPA but not of the EU (and the payment is in CHF), so fees for bank transfers from FR will be much higher. – jcaron Aug 14 at 7:45
  • Thanks for the answer I will try to pay this one in cash as the due date is soon and will open a Swiss bank account ! – stbr Aug 14 at 7:55
  • "keep in mind that the way to pay a bill is very different in Switzerland than in the rest of Europe so any answer from other European countries experience might no work here" My experience of paying bills in the UK and Germany didn't seem so different (but in all cases I have had a local bank account, and used internet banking). – Martin Bonner supports Monica Aug 14 at 9:28
  • @MartinBonner I have lived mostly in France (and a bit in Germany) and I have never seen this system of payment with La poste there, as well as in European countries (that have €) usually you can provide the companies that offers you a service (internet provider, insurance etc) an IBAN and they take directly the money from your account. It does not seem to be the case in Switzerland (or at least it's much less common). – stbr Aug 14 at 9:44
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I don't understand your situation exactly (are you a swiss expatriate coming back to the country but not speaking the language ?), but let's say this doesn't really matter.

The easiest way, accessible to anyone, is to go to any post office, and pay the bill in cash. They'll do the paperwork for you.

A faster way is to use e-banking and this is what most people do - they pay the bill directly on the internet at their banks website, so that they don't need to use cash nor to queue at the post office. However this requires a bank account and an internet access.

  • I do speak the language and I am moving to Switzerland for the first time, what is the difference between bulletin de versement and e-banking as in my mind the first one can also be paid online. I do have a french bank account in CHF but I am not sure wether it is possible to pay the bill with such. – stbr Aug 14 at 7:29
  • Je ne comprends pas bien ton problème mais le bulletin de versement c'est le papier orange; l'e-banking c'est un service offert par la banque. Dans tout les cas les bulletins de versement sont payables à la poste si tu as l'argent en cash. Je ne sais pas si c'est possible de payer depuis un compte français, mais dans ce cas peut être faut-il utiliser l'IBAN et un compte international. – Bregalad Aug 14 at 7:38
  • J'ai choisis le payement par bulletin de versement sur le site de mon assureur mais je n'ai reçu qu'une facture PDF disponible sur leur portail (sans papier orange donc) avec 2 séries de chiffres (une correspondante au compte si je ne me trompe pas) avec lesquelles je suis censé pouvoir régler ma facture de prime. Peut-être qu'ils se sont trompés et qu'il ne s'agit pas d'un bulletin de versement ? – stbr Aug 14 at 7:41
  • Je vois - c'est en fait un BVR mais avec seulement les inscriptions et sans le canevas en orange, qui est toujours le même. Il existe à la poste des bulletins vides qu'on peut remplir soi-même, donc je pense que c'est ce que tu es censé faire. Bonne chance en tout cas... – Bregalad Aug 14 at 8:09
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    May I ask that you add a summary of this comments in English for everyone to understand? – Diego Sánchez Aug 14 at 16:23

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