I posted a similar question in the travel section, however this is super urgent so possibly someone can help me over here...
Basically I had an official appointment at a UCSIS Application Center, which I booked through the UK Visa & Immigration Center for a Tier 4 Visa. I missed the appointment and called only to be told I was not in the system and did not even have an appointment. They advised me to call the UK Visa and Immigration's website, which I did... only to be also told they have no idea what to do. They recommended me to another department and said I'd receive an e-mail within 15 days. Time is of the essence, as I was supposed to be in the UK by the 30th for university, however I believe it is going to be delayed.
Does anyone know as to why this would've happened? Is the UCSIS still processing biometrics? I see there are premium centers available, but for a hefty fee. If I start to book an appointment through them, I want to make sure my previous appointment was voided. I have no idea who to contact anymore as I've contacted both sides with no help.
My only worry is the front cover page of the biometrics, in my visa application I selected the UCSIS location, and have no way of changing it to a premium section now.
Any info in the application that does not match, could cost me being rejected.
If anyone has any further advice as to what I should do next or who to contact, it'd be greatly appreciated.