I am currently inquiring with movers to move my personal items/household goods from Hong Kong to Canada. I will be flying to Canada around the same time as the moving of my items and hence will arrive in Canada well before my personal effects arrive by sea freight. The freight will go to Vancouver, BC, but I will by the time the items arrive already be at my new home almost 1000km away from Vancouver.
One particular mover, whose service I like and whom I have used before, insists on me having to be personally present when my shipment arrives in Vancouver and undergoes customs clearance. I have never heard of such requirements and it would be a major inconvenience to travel 2000km (two-way) just so I can be physically present at the port of entry of my personal effects. The entire point of using a door-to-door service is to avoid such hassle.
Can someone share from their personal experience or point me to a federal document that states such requirements should it really exist?