My wife and I are both US citizens. We opened a joint checking account with Wells Fargo bank in US in 1991. We moved back to our home town (Taipei, Taiwan) after I retired in 2009.
During the past 12 years or so, we never had any serious problem with them except we had some problem changing our address after we moved within Taiwan a few times(we are renting).
Recently, we received an e-mail from them saying that they have a new policy "If all account owners cannot provide a primary residential address located within the United States or its territories, we ask that you close this account.".
We have friends in US. Sometimes we used their address to buy stuff that the seller said they only deliver to domestics address. But, using their address for banking is very risky. It's not that we don't trust them. It's that we can't trust anyone with quite a bit money. Also, my wife and I don't actually live in their address.
My question is, what should I do? Open an account with another US bank which allows me not having US address and then move my money to that bank?
Besides opening an account with a bank that I am not familiar with, should I ask Wells Fargo to reconsider their new policy?
Edit 1 To avoid any misunderstanding, We file Fed tax returns every year over 50 years. We also file FBAR. Both IRS and Treasury Dept. know our address and give us refunds. We also file 1040 Schedule B (even we had < USD$200 interest. Because We live abroad, so we file schedule B based on the rule. Also, we have tax refund every year. We always tell IRS to direct deposit the refund money to Wells Fargo.
Please see Wells Fargo's announcement