I just moved to the UK from the USA. In the USA I only used Tracfones. They were cheap and easy to use. There was no fuss.
After arriving in the UK I purchased a Nokia 105 pay-as-you-go phone.
In the phone store I also purchased an 'O2 PP BIG Bundle 20 pound COMBI SIM', which I guess is a SIM card on the O2 network. The salesman asked if I wanted to 'top-up' which I assume means 'add minutes to the phone' which I did. I think this top-up charge is included as part of the 20 pound charge mentioned above.
Having now tried to use the Nokia phone for the first time I thought I saw that I have 400 minutes.
Someone called me from within the same room and I was able to hear that person on the phone. I also tried to call that person from within the same room and their phone rang. So far, everything went as I expected.
However, that same person also called my phone and left a voice message. I cannot figure out how to access the message. The manual that came with the phone says nothing about voice messages. Nor does a separate manual I found online.
Someone suggested I need to dial 901 to access voice messages. Apparently I also need to 'top-up', which I thought I already did. Apparently I need a separate 'top-up' to access voice messages, separate from the 'top-up' I paid to make phone calls.
I tried to call the store from which I bought the phone to ask how to make this second 'top-up', since I do not yet have a UK bank debit card and cannot seem to make this second 'top-up' using my US debit or credit cards. However, when I tried to call the store, which is 3.5 miles away, my call was 'diverted' and a recorded message told me that I need to 'top-up'!
Does this mean I need three top-ups to use this phone?
- one top-up to call somebody in the same room
- a second top-up to access voice-mail messages
- a third top-up to call a store 3.5 miles away
How many top-ups do I need to use a mobile phone in the UK? And how do I pay these top-ups with a US credit card or debit card?