Last July I applied for naturalization in the US. At the time my application was received, I created an online account with the USCIS to track my case. When logged in, I see the status that USCIS received my application and a biometrics appointment was scheduled.
Since then, I already went to the biometrics appt. That was in August. But the status at the website never changed.
My wife went through the process last year, at the same office. She applied on August and by this time she already got her invitation for an interview and test.
Is there a way to inquire about the case status, other than physically getting to an appointment at their office?