I am applying for a UK Ancestry visa from South Africa, to live and work in the UK. I have completed my application form, signed the declaration, booked an appointment and paid the visa fees.
I now have to create a Teleperformance account in South Africa, before I can go to my appointment. When creating my Teleperformance account, the compulsory 'Visa type & Travel Purpose' dropdown only has the following options:
Student; Transit; Other Non-Settlement; Family Visitor (>6 months); Family Visitor (<6 months); Settlement; Visitor (>6 months); Visitor (<6 months); Tier 1; Tier 2; Tier 4; Tier 5.
Ancestry Visa does not fall under any of those visa types. But I have to select one of these to move forward and create a Teleperformance account. Their Contact Us page is useless and is a 'Feedback and Complaints' page, where you can't actually add any feedback or complaints. There is no email or number to call, so I am stuck.
My visa appointment is very soon so I am stressing out a bit. If anyone has had experience with Ancestry Visas and this Teleperformance site, advice would be most helpful.